Your Data. Your Decisions.
Polst is built on the principle that audience sentiment should be captured transparently, owned clearly, and never exploited. Here is exactly how data ownership works across the platform.
Creators Own Their Questions
Every question you publish on Polst remains your intellectual property. You granted Polst a license to host, index, and distribute it as part of the platform -- but the content is yours. You can export your questions and response data at any time.
Respondents Own Their Choices
When someone answers a question on Polst, their choice is voluntarily given. We never track respondents across the web, build behavioral profiles, or sell individual-level data. Respondents participate because they want to -- and they see the aggregate results as a fair exchange for their attention.
Aggregated Data Powers the Network
Polst generates value by aggregating and structuring anonymous sentiment data at scale. When brands, publishers, or data partners access insights, they see trends, distributions, and patterns -- never individual respondent identity. This is how we create a valuable data asset without compromising individual privacy.
Enterprise Data Stays Yours
Enterprise customers with private questions or internal sentiment programs retain full ownership and control of their response data. Private data is never indexed publicly, never shared with other customers, and never used to train third-party models. Your enterprise data is governed entirely by your service agreement.
Frequently Asked Questions
Can I export all of my data?
Yes. Both Growth and Enterprise customers can export questions, response counts, demographic breakdowns, and time-series data at any time through the dashboard or API.
Does Polst sell individual respondent data?
No. Polst never sells, shares, or exposes individual respondent identity. All data shared with question creators and partners is aggregated and anonymized.
What happens to my data if I close my account?
Your personal account data is deleted within 30 days. Published questions and their aggregated, anonymized results may remain indexed as part of the public Polst network, consistent with our mission to build lasting value from audience sentiment. Enterprise customers may request full deletion per their service agreement.
Does Polst use my data to train AI models?
Polst may use aggregated, anonymized response data to improve platform features like trust scoring and question recommendations. We never use individual-level data or enterprise private data for model training. We never share data with third-party AI model providers.
Who owns the aggregated sentiment data?
Polst owns the aggregated, anonymized data network generated by public questions. Question creators own their original content and have full access to the response data their questions generate. Enterprise private data is owned entirely by the enterprise customer.
How is data protected in transit and at rest?
All data is encrypted with TLS 1.3 in transit and AES-256 at rest. Access is controlled through role-based permissions, and infrastructure is monitored continuously. See our Security and Trust page for full details.
Transparency builds trust. Trust builds better data.
Questions about data ownership? Our team is here to help.
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